エール株式会社

Privacy Policy

Yell Co., Ltd. and the Cloud Supporter of the “YeLL” service provided by Yell Co., Ltd. (hereinafter referred to as “the Company”) have established the Privacy Policy (hereinafter referred to as “the Policy) regarding the handling of personal information of the users of the YeLL service (the User of the YeLL as defined in Article 1 of the Terms of Services, and hereinafter referred to as “the Member”) and other services related to the YeLL service (hereinafter referred to as “the Service”) and other users related to the Company.

 

Article 1: Definition of Personal Information

For the purpose of the Policy, personal information shall mean personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law.

 

Article 2: Purpose of Use

Paragraph 1.
The Company shall use personal information for the following purposes.
(1)provision and operation of the Service to the Member
(2)provision and operation of the Service to organizations that are direct contractors for the Service (including the sharing of the information, such as the usage status of the Member who uses the Service under employment or outsourcing contracts with such organizations)
(3)provision of notices and information about the Company’s services to the Member (including changes to the Terms of Services and service contents)
(4)identification and authentication of the Member
(5)provision of materials and information to the Cloud Supporter, identification and authentication of the Cloud Supporter, and necessary communication with the Cloud Supporter for the provision and operation of the Service
(6)response to inquiries
(7)research, statistics, and analysis of usage trends
(8)improvement of the Service (including analysis and improvement of the Cloud Supporter’s abilities) and development of new services and functions
(9)academic research, empirical research, and other research
(10)maintenance and improvement of the systems, and response to problems
(11)provision of information and contact regarding employment, and use for employment selection
(12)employment management and internal procedure (for personal information of officers and directors)
(13)shareholder management, and procedure under the Companies act and other laws and regulations (personal information of shareholders, share option holders etc.)
(14)management of the Company’s outsourcing (personal information of contractors, and their employees, subcontractors etc.)
(15)preparation of statistical data processed into a format that does not correspond to personal information
(16)other purposes associated with the above purpose of use

Paragraph 2.
The Company may change the purpose of use in the preceding paragraph within a range that is reasonably recognized to be relevant, and shall notify or announce in the event of such change.

 

Article 3: Restriction on the Use of Personal Information

The Company shall not use personal information, without the consent of the relevant individual, and beyond the scope to achieve the purpose of use, except as permitted by the Personal Information Protection Law and other laws and regulations. However, this shall not apply in the following cases.
(1)When required by law
(2)When it is necessary to protect the human life, body and property, and it is difficult to obtain the consent of the relevant individual.
(3)When it is particularly necessary to improve public health, or promote the healthy growth of children, and it is difficult to obtain the consent of the relevant individual.
(4)When it is necessary to cooperate with a national institution, a local public entity, or an individual entrusted thereby in executing the affairs prescribed by laws and regulations, and when acquiring the consent of the relevant individual may impede the execution of such affairs.

 

Article 4: Proper Acquisition of Personal Information

The Company shall acquire personal information by proper means, and shall not acquire such information by a deception or other wrong means.

 

Article 5: Security Control of Personal Information

The Company shall sufficiently and appropriately supervise the Company’s employees to ensure the security control of personal information against the risk of loss, destruction, alteration, or leakage. When the Company entrusts a third party with the handling of personal information in whole or in part, the Company shall sufficiently and appropriately supervise the third party to ensure the security of personal information.

 

Article 6: Provision to A Third Party

Paragraph 1.
Based on the consent to the Policy, the Company may provide the personal data of the Member to the Company (Yell Co., Ltd. or the Could Supporter), the organization with which the Member has an employment contract or outsourcing contract, or the sales agent of the “YeLL” only to the extent necessary to provide the Service to the Member and the Company to which the Member belongs.

Paragraph 2.
Based on the consent to the Policy, the Company may provide voice data and other personal data of the Member and the Cloud Supporter to research institutes and companies affiliated with the Company for the purpose of research, improvement of the Service (including analysis and improvement of the Cloud Supporter’s ability), and development of new services and functions. In providing such data, unnecessary information, such as names, shall be excluded to the extent possible for the above purposes.

Paragraph 3.
In addition to paragraph1 and the preceding paragraph, the Company shall not provide personal data to any third party without obtaining the prior consent of the relevant individual, except in case where disclosure is permitted under Personal information Protection Law and other laws and regulations. However, the following cases shall not fall under the provision of personal data to the third parties stipulated above.
(1)When the Company entrusts a third party with the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use.
(2)When personal information is provided as a result of the succession of business in a merger or otherwise.
(3)When personal information is used jointly in accordance with the provision of the Personal Information Protection Law.
(4)Other cases permitted by the Personal Information Protection Law and other laws and regulations.

 

Article 7: Disclosure of Personal Information

The Company receives a request from an individual to disclose, correct, and delete (hereinafter referred to as “disclose, etc.”) personal information in accordance with the provisions of the Personal Information Protection Laws, the Company shall disclose, etc. to the individual without delay after confirming that the request is made by the individual (if the relevant personal information does not exist, the Company will notify to that effect). However, this provision shall not apply to cases where the Company is not obliged to disclose, etc. such personal information under the Personal Information Protection Laws and other laws and regulations. Please note that the Company may charge a fee to disclose, etc. personal information.

 

Article8: Suspension of Use, etc. of Personal Information

When the Company is requested by an individual to suspend use or delete personal information (hereinafter referred to as “suspend use, etc.”) under the provisions of the Personal Information Protection Law on the grounds that such personal information is being handled beyond the purpose of use publicly announced in advance, or that the information has been acquired through deception or other wrongful means, if it is found that there is a reason for the request, the Company shall suspend use, etc. of the personal information without delay after confirming that the request is made by the individual, and shall notify the individual to that effect. However, this provision shall not apply to cases where the Company is not obliged to suspend use, etc. such personal information under the Personal Information Protection Laws and other laws and regulations.

 

Article 9: Revision of the Policy

The Company shall review the operation of handling of personal information from time to time and strive for continuous improvement, and may revise a part of the Policy. Any important changes shall be announced on the website.

 

Article 10: Inquiry Regarding the Handling of Personal Information

If you have any comments or inquiries regarding the handling of personal information, please contact the following.
Yell Co., Ltd. e-mail: info@m.yell4u.jp